E-commerceFree→ ChatGPT / Claude
Customer Review Mining
Extract themes, objections and copy language from reviews.
What you get: Top praised features, recurring complaints, language to reuse and fixes.
Analyse these customer reviews for {{product}} and mine them for insight.
Reviews:
{{reviews}}
Produce: the top 7 themes by frequency with counts and 2 verbatim examples each; what customers love and the exact phrases they use (usable in marketing, quoted accurately); recurring complaints split into product issues, expectation gaps and shipping/service; questions customers ask that the product page doesn't answer; suggestions for the product, packaging, listing and support; and 5 headline ideas using customer language. Don't generalize beyond the data, and note the sample size.