Research & learningFree→ ChatGPT / Claude
User Research Interview Guide
Unbiased questions that reveal behaviour, not opinions.
What you get: A 30-minute interview script with probes and what to avoid.
Write a user interview guide to learn {{research_goal}} from {{participants}}. 30 minutes. We are researching {{product_or_problem}}.
Include: a warm-up; questions about past behaviour ('tell me about the last time you…') instead of hypotheticals or opinions; probes for 'why', 'how often', 'what happened next' and 'what did that cost you'; questions about workarounds and tools they use today; a closing question; the leading, double-barrelled and hypothetical questions to avoid with examples; a note-taking template that separates observations from interpretation; and how to synthesize 8 interviews into themes. Include consent and recording reminders.